We take intellectual property rights seriously and strive to ensure that all content displayed on our website fully complies with copyright, trademark, and patent laws. Despite our rigorous efforts, unintentional infringements may occasionally occur due to the vast range of products available.
If you own intellectual property rights or are an authorized representative and believe that a product or image on our website violates your rights, please notify us as soon as possible. We are committed to reviewing and resolving such matters in a timely and professional manner.
To report an intellectual property infringement, please provide the following details to [email protected]:
- Documentation proving that you are the rightful owner or an authorized representative.
- A comprehensive description of the copyrighted work, trademark, or other protected material, along with the exact URL on our website.
- Your contact information, including an email address and phone number.
- A declaration confirming that you genuinely believe the disputed content is being used without authorization.
- Precise identification of the intellectual property allegedly infringed, including registration numbers if applicable.
- For trademark claims, supporting evidence such as a registration certificate or official publication link.
Please be aware that [email protected] is designated solely for copyright-related concerns. For other issues, kindly reach out to our customer support team.
We approach all complaints with the highest level of diligence. However, knowingly submitting a false claim may lead to legal repercussions. If you are uncertain about your claim, we advise seeking legal consultation before submission.
